UK Mainland Delivery

UK Mainland Delivery is £9.95 per online order simple!

London and surrounding areas, we will do our best to deliver and install arrangements in person.

Nationwide and when we are unable to deliver in person, we use specially selected fragile aware courier postal services.

We aim to get all orders dispatched within 3-5 working days. If you need it sooner please contact us.

International Delivery

We do deliver internationally, please contact us and we’d love to deliver British design and style to you.

Returns & Refunds

No Quibbles

We hope you are more than happy with your online order from However, should you feel it is necessary to return the items we are happy to offer a full refund within 14 days of receiving your order (less the delivery charge). Items must be in their original saleable condition in order to be eligible for a full refund.

Returning Items

You must email or use the contact us page to notify us of return. All returns at your cost must be dispatched signed-for and tracked to verify evidence of safe return.

Non Refundable Items

Sale items or samples are non-returnable unless faulty. Individual stems cut at the customers request; personalised and bespoke arrangements requiring stems to be cut and made to order are non-returnable.


In the unlikely event that your order is damaged on arrival we must be notified within 72 hours of receiving your order. Please email or use the contact us page and we shall arrange for replacement and ask you to return damaged items.

Cancellations, Changes & Amendments

If you wish to cancel or make amendments to your online order; you must email or use the contact us page within 48 hours of placing your order. If work has started charges may be incurred, however we shall avoid this whenever possible.